HSBC Direct Login

There are a few possibilities:

1. Please make sure you are at www.hsbcdirect.com.tw, rather than www.hsbc.com.tw.
2. Please check your Internet connection to make sure it is running smoothly.
3. Please double-check to see if your username,PIN and password are correct.

If you still have problems logging in, please call us at 02-8073-3101. Our Direct Banking Specialists are here to assist you.

Please visit the HSBC Direct website at www.hsbcdirect.com.tw, select "Manage My Account" and login with your username, PIN and password. You will see all your account details on the "Account Summary" page.

When the idle time on the HSBC Direct website is too long, for security purposes HSBC Direct will automatically pop up the window to protect your account information. You can choose to remain logged on or to log out.

If you do not log out properly, you have to wait five minutes to log in again. We suggest you should log out properly every time you finish using the HSBC Direct services.

Please make sure that:

1. Your Internet connection is normal.
2. You can successfully log onto other websites.
3. If the window displays "Can not display the page" , please check your Internet connection is normal.
4. If you log onto the site from "my favorite", please re-enter www.hsbcdirect.com.tw in the browser to enter into the site.

If you can successfully log on to other website but HSBC Direct, please call us at 02-8073-3101. Our Direct Banking Specialists are here to assist you.

Banks usually conduct system operations after midnight when daily transactions are finished and there is less traffic. If you try to log in during the operation, you may be unsuccessful for a short period of time. We apologize for any inconvenience this may cause you.